Maison de Dieu Shipping Policy
Maison de Dieu ships worldwide from our fulfillment center in California. Each order is packaged with care to ensure your pieces arrive safely and reflect the standard of our House.
• Orders are processed within 2–4 business days of purchase.
• Tracking information will be sent via email once your order ships.
• Shipping times vary by destination and service selected at checkout.
• Maison de Dieu is not responsible for carrier delays, customs processing times, or weather conditions.
• We do not ship to P.O. boxes or APO/FPO addresses at this time.
• Once marked “delivered” by the carrier, responsibility for the package transfers to the customer.
• For international orders, customers are responsible for any applicable duties, taxes, or import fees.
Domestic Shipping (United States)
• Standard Shipping: 3–7 business days — flat rate $10
• Express Shipping: 2–3 business days — flat rate $25
• Overnight Shipping: 1 business day — flat rate $45
• Complimentary shipping on U.S. orders over $250.
International Shipping
• Standard International: 7–14 business days — calculated at checkout
• Express International: 3–5 business days — calculated at checkout
• Transit times vary based on customs clearance and destination.
• Duties and taxes are not included and must be paid by the customer upon delivery.
Order Tracking & Support
If you believe your order has been lost or misdelivered, please contact the carrier first with your tracking number. You may also reach our support team at support@maisondedieu.com for further assistance.
Our team monitors every shipment to ensure a seamless experience — from our House to yours.
Frequently Asked Questions
• When will my order ship?
Orders typically leave our facility within 2–4 business days. You’ll receive a tracking email once it’s on the way.
• Why hasn’t my tracking updated?
Carriers may take up to 24 hours to scan packages. International shipments can experience brief customs delays.
• Are duties included?
Duties and taxes are not included in your checkout total and will be collected by your local customs authority upon delivery.
For all other inquiries, please contact support@maisondedieu.com.